Shipping policy

Shipping Policy

Thank you for shopping with SajagMart. We aim to deliver your orders safely and as quickly as possible across India.

Shipping Coverage

We currently ship only within India.

Order Processing Time

  • Orders are usually processed within 1 to 2 business days after confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next working day.
  • COD (Cash on Delivery) orders may require verification over call before shipment.

Once your order is processed and shipped, you will receive shipping confirmation details through email and/or SMS.

Delivery Time

Estimated delivery time for most orders is:

  • 5 to 7 business days

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner availability
  • Weather or operational disruptions
  • Regional restrictions or high order volumes

While we try our best to deliver within the estimated timeline, delays caused by courier partners or unforeseen circumstances may occasionally occur.

Shipping Charges

We offer FREE shipping on all products across India.

There are no hidden shipping charges at checkout.

Courier Partners

We work with trusted courier and logistics partners including:

  • BlueDart
  • DTDC
  • Delhivery
  • And other reliable shipping providers

Courier partner selection may vary depending on serviceability and delivery location.

Order Tracking

Once your order is shipped, tracking details will be shared through:

  • Email
  • SMS

Customers can also track their orders directly through our tracking page on the website.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information during checkout.

If a delivery fails due to:

  • Incorrect address
  • Incorrect contact details
  • Customer unavailable at delivery location
  • Repeated delivery attempt failures

the order may be returned to us by the courier partner.

In such cases:

  • Reshipping charges may apply
  • Refunds, if applicable, may exclude shipping or handling costs

Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact us and we will coordinate with the courier partner to resolve the issue.

However, SajagMart is not liable for delays caused by:

  • Natural disasters
  • Transport strikes
  • Government restrictions
  • Courier operational issues
  • Events beyond our reasonable control

Damaged Packages

If you receive a damaged package or incorrect product:

  • Please contact us immediately
  • An unboxing video is mandatory for verification and claim approval

Without an unboxing video, replacement or return requests may not be accepted.

Contact Us

For any shipping-related queries, please contact us:

SajagMart
Email: sajagmart@gmail.com
Phone/WhatsApp: +91 9702334044

Support Hours:
Monday to Sunday
10:00 AM to 6:00 PM