Terms of service
Terms of Service
OVERVIEW
Welcome to SajagMart! The terms "we", "us" and "our" refer to SajagMart. SajagMart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). SajagMart is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age.
To use the Services, including browsing our website or purchasing products, you may be required to provide certain information such as your email address, billing address, shipping address, and payment information. You agree that all information provided by you is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display product information, images, and descriptions accurately. However, actual product colors or appearance may vary depending on your device display settings.
All product descriptions and pricing are subject to change without notice.
We reserve the right to:
- Limit product quantities
- Discontinue products at any time
- Refuse service or orders at our discretion
SECTION 3 - ORDERS
By placing an order, you agree to purchase products subject to these Terms.
SajagMart reserves the right to accept or reject any order for any reason, including suspected fraud, pricing errors, or product availability issues.
COD (Cash on Delivery) orders may require verification over call before shipment.
Orders can only be cancelled before they are shipped. Once shipped, cancellation requests may not be accepted.
Returns and refunds are governed by our Refund & Return Policy.
Products purchased from SajagMart are intended for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
All prices displayed on the website are in Indian Rupees (INR).
Prices, offers, and discounts may change without prior notice.
We accept payments through:
- UPI
- Credit/Debit Cards
- Net Banking
- Cash on Delivery (COD)
- Other supported payment methods through Razorpay
You agree to provide accurate billing and payment information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY
We currently ship only within India.
Orders are generally processed within 1 to 2 business days, and delivery usually takes 5 to 7 business days depending on location and courier service availability.
We offer free shipping on all products.
Delivery timelines are estimates and may be affected by factors beyond our control, including courier delays, weather conditions, operational disruptions, or regional restrictions.
Once the order is handed over to the courier partner, the risk and responsibility of delivery transfers to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content available on SajagMart, including logos, text, images, graphics, videos, designs, and website content, is the property of SajagMart or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or commercially use any content without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services which we do not monitor or control.
Your use of such tools is entirely at your own risk and subject to the third-party provider's terms and policies.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites and recommend reviewing their terms before engaging with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
SajagMart is powered by Shopify, which enables us to provide the Services to you. However, all purchases and transactions are made directly with SajagMart.
Shopify is not responsible for products sold, customer support, refunds, exchanges, shipping, or disputes arising from purchases made through our store.
SECTION 10 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
Shopify may also collect and process certain information as part of hosting and operating the platform.
To learn more about Shopify’s privacy practices:
SECTION 11 - FEEDBACK
Any feedback, suggestions, reviews, or recommendations submitted by you may be used by SajagMart without restriction or compensation.
You agree that your feedback:
- Does not violate any third-party rights
- Is not unlawful, abusive, defamatory, or misleading
- Does not contain malicious software or spam
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions related to pricing, product descriptions, promotions, shipping charges, or availability.
We reserve the right to correct any errors and cancel or modify orders if necessary.
SECTION 13 - PROHIBITED USES
You agree not to use the Services:
- For unlawful activities
- To violate laws or regulations
- To spread malware or harmful code
- To infringe intellectual property rights
- To collect customer data without authorization
- To interfere with website security or operations
Violation of these Terms may result in suspension or termination of access to our Services.
SECTION 14 - AGENTS
Automated bots, scraping tools, AI agents, or automated systems may not access or interact with the Services in ways that harm website performance, security, or customer experience.
We reserve the right to block or restrict such access at our discretion.
SECTION 15 - TERMINATION
We reserve the right to suspend or terminate access to our Services at any time for violations of these Terms or for operational, security, or legal reasons.
SECTION 16 - DISCLAIMER OF WARRANTIES
All products and Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, error-free, or completely secure operation of the website or Services.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, SajagMart and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless SajagMart, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to remain valid and enforceable.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Failure by SajagMart to enforce any right or provision under these Terms shall not constitute a waiver of such right.
These Terms, along with our policies, constitute the complete agreement between you and SajagMart regarding the use of our Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without prior written consent from SajagMart.
SECTION 22 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
SECTION 23 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to modify or update these Terms at any time.
Changes will be posted on this page with the updated revision date. Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service can be sent to:
SajagMart
Email: sajagmart@gmail.com
Phone: +91 9702334044
Address:
203, Brighton Tower, Hariom Nagar,
Mulund East, Mumbai, Maharashtra 400081, India